With 24 years of experience in spa, retail and hospitality operations, I specialize in optimizing business processes through expert training, inventory management, and customer service excellence.  My goal is to help businesses streamline operations, enhance customer experiences, and create efficient Standard Operating Procedures (SOPs) that drive long-term success.  Whether you're launching a new store, improving staff training, or refining your business workflows, I’m here to provide the expertise and strategies you need.

When I’m not optimizing spa experiences, you’ll find me exploring new spas, researching the latest industry trends, or learning a new wellness skill to stay ahead in the ever-evolving world of self-care.

Passionate about spa excellence? So am I! Let’s connect and create a thriving wellness experience together.